Staff Engineer, IT Network

Network Operations & Administration

• Manage and maintain a multi-vendor network environment, including SonicWall, Fortinet, Cisco, Ruckus, and Loadbalancer.org technologies.
• Administer and troubleshoot 100+ VPN endpoints to ensure secure, reliable connectivity across remote locations.
• Support customer-managed networks, including Layer 2 point-to-point circuits, routing, switching, and integrated network services.
• Respond to incidents, perform root cause analysis, implement corrective actions, and support planned maintenance.
• Monitor network availability and performance, proactively identifying and mitigating risks to maintain service reliability.

Hardware Deployment & On-Site Support

• Install, rack, cable, configure, and deploy network equipment, VPN appliances, and related infrastructure.
• Provide on-site support for air-gapped networks in compliance with security and operational requirements.
• Participate in an after-hours on-call rotation and respond to urgent network or facility needs.

Disaster Recovery & Continuity

• Support disaster recovery infrastructure through maintenance, testing, validation, and incident response.
• Assist with business continuity and disaster recovery planning to strengthen resilience and recovery readiness.
• Travel to remote facilities and recovery sites as business needs require.

Continuous Improvement

• Evaluate emerging technologies and recommend improvements to network security, reliability, performance, and operational efficiency.
• Create and maintain network diagrams, configurations, procedures, and technical documentation.
• Partner with technical teams, customers, vendors, and business stakeholders to plan and implement network solutions.

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 5+ years of experience supporting enterprise network environments.
• 5+ years of hands-on experience with switching, routing, firewalls, and VPN technologies.
• 3+ years of experience with load-balancing technologies.
• Experience supporting multi-vendor network infrastructure, including firewalls, switches, VPN appliances, and fiber/copper connectivity.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Proven ability to create and maintain clear technical documentation.
• Ability to work independently in both remote and on-site environments.
• Availability for after-hours on-call support and occasional travel.

Preferred

• Based in or able to commute to the San Diego area.
• Self-motivated with strong ownership and attention to detail.
• Comfortable working in secure, compliance-driven environments.
• Focused on continuous improvement, reliability, and network security.