Inside Systems Engineer

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

RUCKUS networks simplify life for IT while enabling them to deliver exceptional user experiences. With RUCKUS products and solutions, any organization—regardless of size or sophistication—can easily deploy, manage, and expand a converged IT/OT network, while addressing unique business outcomes. With the help of machine learning and AI, IT can troubleshoot faster and proactively create, measure, and meet SLAs that address the evolving needs of their users.

We are currently recruiting Inside Systems Engineer in Sao Paulo, Brazil.

How You'll Help Us Connect the World:

Reporting to our Manager, Systems Engineering, this role will be focused on both the Customer and Partner communities in an Inside Sales organization working as a team, supporting Inside Sale Account Managers (ISAM) and Inside Business Partner Managers (IPAM) to design and sell Ruckus networking solutions. Primary responsibilities will focus on Ruckus Product Solutions sales and partner development/enablement for Ruckus channel partners as well as customer opportunities.

This includes performing technical demos, proof of concept trials, technical training, providing the best quality design input and review, solution-focused selling and positioning to all levels of decision-makers, and delivering presentations for customers, partners, prospects, and events. In this position, the activities will be a proficient self-starter, with strong technical skills, industry knowledge, and advanced interpersonal skills with history or experience as a customer or partner-facing Systems Engineer.

Duties & Responsibilities

• Pre-sales engineering design, Bill of Material creation, sales opportunity engagement, and technical training individually or in larger group settings, using multimedia or other related web technology as a delivery platform.
• Develop a strong understanding of our Ruckus Networks wireless, wired, and software products.
• Act as a technical advisor to Customers and Channel Partners and be able to differentiate and strongly position RUCKUS products.
• Assist the ISR and IPAM in driving revenue and selling solutions to obtain quota goals.

Required Qualifications for Consideration:

• Bachelor’s degree in Electrical, Computer, or Networking Engineering; Computer Programming; Information Technology; Management Information Systems; Computer Science; Mathematics or equivalent to 5 years of relevant experience in lieu of the bachelor’s degree.
• 5 years’ experience working with IP/Ethernet Switching/Wireless technologies.
• Proficient in English language (written and spoken)
• Experience in any type of sales or support. position.
• Availability to travel 20% of the time or more.

You Will Excite Us If You Have:

• A good understanding of the concepts around pre-sales engineering and sales processes.
• Have been employed in any type of sales and sales support, best if you have any type of technical sales experience.
• Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director-level decision-makers.
• Basic understanding of business drivers and how to map these to a custom solution.
• Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods, and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.
• Basic working knowledge of the following areas of specialization: VLAN; Security; VoIP; QoS wired/wireless; BYOD/MDM; PTP; Mesh; Wireless Controller Architectures; Wi-Fi protocols and transmission, RF engineering, Indoor, and Outdoor wireless deployments; Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory.

What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.vistancenetworks.com/content/How-We-Hire/?locale=en_US

Why Join Us? 

Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next….come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.